Checking your Account Balance and adding Postage

You can add postage to your machine as long as you have enough funds in your Postage by Phone account.

Checking Your Account Balance in the Postage By Phone® System

1. Connect your DM50 series to an analogue phone line.
2. Press Funds. The amount left (Unused) in the DM50 series displays.
3. Use the Review ▲ ▼ keys to scroll to "Check balance available?", then press Enter/yes 
4. The DM50 Series dials into the Data Centre. When connected, the amount in your Postage By Phone® (PbP) account displays.
5. Press Clear/Back. The DM50 series will ask if you wish to refill postage
6. Press Clear/Back to return to the home screen, or Enter/yes if you would like to add postage immediately.

Adding Postage to your DM50 series

You can add postage to your DM50 series Monday to Saturday 8.00am to 8.00pm, as long as you have enough funds in your Postage By Phone® Account.

1. Connect your DM50 series meter to an analogue phone line.
2. Press Funds. The amount left (Unused) in the DM50 series displays.
   
3. Use the Review ▲ ▼ keys to scroll to "Check balance available?", then press Enter/yes.
   
4. Key in the refill amount, then press Enter/yes. The amount of postage you add must be in increments of £10 in the UK and €10 in the Republic of Ireland.
5. At the refill amount confirmation prompt, press Enter/yes.
   
6. The DM50 series dials into the Data Centre. Various screens display, letting you know the status of the process. When complete, the refill success message displays.
   
7. Press Enter/yes. You will be asked if you want to print a receipt.

EITHER
Insert an envelope/tape sheet into the DM50 Series to print a receipt
OR
Simply press no to return to the Home Screen without printing a receipt.